Privacy Policy

Texstyle Italia operates this store and website, including information, content, features, tools, products, and services, to provide you, the customer, with an appropriate shopping experience (the "Services"). Texstyle Italia is supported by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or any other transaction through the Services or when you communicate with us.

In the event of a conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy shall prevail in relation to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described in relation to the collection, use, and disclosure of your information.

Personal data we collect or process

When we use the term "personal data" we refer to information that identifies or is reasonably linked to you or another person. Personal data does not include information collected anonymously or anonymized, so that it cannot identify you or be linked to you.

We may collect or process the following categories of personal data, including inferences drawn from such personal data, based on your interaction with the Services, where you live, and as permitted or required by applicable laws:

  • Contact details including name, address, billing address, shipping address, telephone number, and email address.
  • Financial data including credit card, debit card, and financial account numbers, card payment data, financial account data, transaction details, form of payment, payment confirmation, and other payment details.
  • Account data including username, password, security questions, preferences, and settings.
  • Transaction data including items you view, add to cart, add to wishlist or purchase, return, exchange or delete, and past transactions.
  • Communications with us including information you include in communications with us, for example if you submit a dispute to customer support.
  • Device information including information about the device, browser or connection network, IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, as well as how and when you interact with or explore the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us or provide us with your personal data;
  • Automatically via the Services including via your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we instruct them to implement a certain technology and when they collect or process your personal data on your behalf;
  • From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

  • Provide, personalize, and improve the Services. We use your personal data to provide you with the Services, as well as to enforce our contract with you; process your payments; fulfill your orders; remember your preferences and items that interest you; send you notifications related to the account; process purchases, returns, exchanges, or other transactions; create, maintain and manage your account; organize shipping; facilitate returns and exchanges; allow you to post reviews and to create a personalized shopping experience.
  • Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising, and promotional communications via email, text message, or by mail, and to show you online advertisements for products and services within our Services or on other websites.
  • Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; identify, investigate, or act against any fraudulent, illegal, unsafe, or harmful activities.
  • Communications with you. We use your personal data to provide you with customer assistance; provide you with answers; offer you effective services and maintain our business relationships with you.
  • Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal procedures.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, storage, fulfillment, and shipping).
  • With business and marketing partners to provide you with marketing services and advertisements.
  • When you ask us or authorize us to disclose certain information to third parties, for example to ship your products.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; in accordance with any legal obligations; to enforce terms and conditions of service or policies, and to protect or defend the Services.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal data relating to your access and use of the Services to offer and improve the Services for you. In addition, to help you protect, grow, and improve your business, we use certain advanced features of Shopify that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. For more information on how Shopify uses your personal data and the rights you may have, you can consult Shopify's Consumer Privacy Policy. Depending on where you live, you may exercise certain rights relating to your personal data here Shopify Privacy Portal link.

Third-party websites and links

The Services may feature links to websites or other online platforms operated by third parties. If you open links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy and security of such sites, nor for the correctness, truthfulness, and reliability of the information contained therein.

Children's data

The Services are not suitable for use by minors and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you can contact us using the contact details below to request its deletion.

Security and data retention

Please note that no security measure is perfect or impenetrable and that we cannot guarantee "absolute security". In addition, the data you send us may not be secure during transmission. We recommend using only secure channels to communicate confidential or private information to us.

The retention time of personal data depends on several factors, such as whether we need such data to maintain your account, to provide you with the Services, fulfill legal obligations, resolve disputes, or enforce other contracts and policies.

Rights and choices available to you

Depending on where you live, you may enjoy one or more rights relating to personal data, among those listed below. However, these rights are not absolute and may only apply in certain circumstances.

  • Right of access/knowledge.
  • Right of deletion.
  • Right of correction.
  • Right of portability.
  • Communication preference management.

If you reside in the United Kingdom or the European Economic Area, you may also exercise opposition to processing and revocation of consent.

Complaints

In case of complaints about how we process your personal data, contact us using the contact details indicated below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to report your complaint to the local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal data outside the country where you reside. In the event of a transfer of your personal data outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory purposes. We will post the updated Privacy Policy on the website, change the "Last updated" date, and issue a notice as required by applicable law.

Contacts

In case of questions about our privacy policies or this Privacy Policy, or if you intend to exercise any right you are entitled to, send an email to info@texstyleitalia.com or contact us at Via A. Manzoni 28, Merone, CO, 22040, Italy. For the purposes of applicable data protection laws, we are the controller of your personal data.